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Rm711, Fuben Building, No#115, Guanlan Road, Longhua District, Shenzhen, 518000, China

Returns and Refunds Policy

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, our return policy allows returns within 30 days of your purchase. Unfortunately, we cannot accept returns or issue refunds after this period.

Return Eligibility

To qualify for a return, your item must be:

Non-Returnable Items

The following items are not eligible for return:

Refund Process

Once we receive your returned item, we will inspect it and notify you via email regarding the status of your refund. If your return is approved, the refund will be processed, and the credit will be applied to your original payment method within a few business days.

Contact Us

If you have any questions about our refund policy, please contact us at info@hkaffinity.com.